Terms of Stay
These terms outline the conditions of your stay at Dunmore Farm. By confirming a booking, guests agree to the following.
Bookings & Payment
A 50% deposit is required at the time of booking to confirm your stay, with the remaining balance due 7 days prior to check-in.
Bookings made within 7 days of arrival require full payment at the time of booking.
Payment Options
Payment can be made by bank transfer or credit card over the phone.
Bank transfer
Account Name: Dunmore Farm
BSB: 063-505
Account Number: 1033-5142
Credit card
Please contact us on 0451 521 216 to arrange payment by credit card.
Rates & Minimum Stays
Accommodation rates are based on two guests. Additional guest charges apply as outlined below.
A minimum stay of two nights applies to standard bookings.
Minimum stays of three nights apply to long weekends and school holiday periods, and four nights to Easter, Christmas and New Year.
Seasonal rates may apply. The total accommodation price and applicable minimum stay will be confirmed at the time of booking.
Additional Guests
An additional charge of $65 per guest, per night applies for bookings exceeding two guests.
This charge applies to adults and children requiring a bed.
A travel cot and high chair are available upon request for infants.
The Cottage accommodates a maximum of six guests, plus one infant using a travel cot.
Cancellations
- 14 days or more before arrival: Full refund.
- 7 to fewer than 14 days before arrival: 50% refund.
- Fewer than 7 days before arrival: Non-refundable.
Cancellation periods are calculated from the scheduled check-in time of 3:00 pm (Melbourne time) on the arrival date.
These terms do not exclude any rights guests may have under Australian Consumer Law.
Changes to Bookings
Requests to change booking dates are subject to availability and approval by Dunmore Farm.
Any difference in accommodation rates will apply. A change of dates is not confirmed until agreed in writing.
Check-in & Check-out
Check-in is from 3:00 pm.
Check-out is by 11:00 am.
Early check-in or late check-out may be available by prior arrangement, subject to availability.
Property Use
The Cottage is provided for the use of registered guests only.
Additional visitors must be approved by Dunmore Farm in advance.
Parties, events, commercial photography and other organised gatherings are not permitted without prior written approval.
Guests are asked to respect the property, its furnishings and the surrounding farm.
Working Farm
Dunmore is a working farm with livestock, farm equipment, uneven ground and other conditions associated with rural properties.
Guests are welcome to enjoy the designated areas of the property but must not enter paddocks, sheds or operational farm areas without permission.
Children must be supervised at all times, particularly around livestock, water, machinery and farm infrastructure.
Animals must not be approached or fed without permission.
Breakages & Damages
By confirming a booking, guests agree to treat the Cottage, its furnishings, fixtures and contents with care.
Guests are responsible for the reasonable cost of repairing or replacing damage, breakages or missing items arising from their stay, excluding fair wear and tear.
Any damage or breakages must be reported to Dunmore Farm as soon as practicable.
Additional cleaning required beyond normal use may also incur charges.
Dunmore Farm reserves the right to seek reimbursement for these costs. Any charges will be communicated to guests and supported by appropriate documentation.
Pets
Pets are not permitted at Dunmore Farm.
Smoking
Smoking and vaping are not permitted inside the Cottage.
Guests must dispose of cigarette butts responsibly and comply with any fire restrictions in place.
Fire Safety
The wood heater, outdoor cooking facilities and wood-fired hot tub must be operated in accordance with the instructions provided.
Guests must observe all applicable fire restrictions, including Total Fire Ban days.
Dunmore Farm may restrict the use of outdoor fires, barbecues or the wood-fired hot tub when required by weather conditions, fire regulations or safety considerations.
Septic System
The Cottage operates on a septic system.
Only toilet paper and human waste may be flushed. Wipes, sanitary products and other materials must be disposed of in the bins provided.
Keys & Security
Guests are responsible for securing the Cottage when leaving the property and upon departure.
Lost keys or damage to locks may result in reasonable replacement or repair charges.
Services & Facilities
As a rural property, Dunmore Farm may occasionally experience interruptions to electricity, internet, water or other services beyond our control.
We will make reasonable efforts to address any issues promptly.
Liability
Guests are responsible for taking reasonable care while staying at Dunmore Farm and using its facilities.
To the extent permitted by law, Dunmore Farm is not responsible for loss, damage or injury arising from circumstances outside its reasonable control.
Nothing in these terms excludes or limits rights or remedies that cannot lawfully be excluded under Australian Consumer Law.
Breach of Terms
Dunmore Farm reserves the right to address breaches of these terms, including requiring guests to cease unsafe or inappropriate conduct.
Serious breaches may result in termination of the stay, subject to applicable law.
Amendments
The terms applicable to a booking are those provided to guests at the time their booking is confirmed, unless changes are subsequently agreed or required by law.
Contact
For questions about your booking or stay, please contact:
DUNMORE FARM
0451 521 216
hello@dunmorefarm.com.au
www.dunmorefarm.com.au